Shipping policy

All Vitality orders are processed with precision and care. Please review our shipping policy below.

Shipping Policy – Vitality Dept.

We are committed to getting your order to you as quickly as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times may vary depending on your location:

• Domestic (U.S.): 3–7 business days
• International: 7–14 business days

Please note that shipping times are estimates and may be affected by carrier delays.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.

Delays

Vitality Dept. is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances once the package has been shipped.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Vitality Dept. is not responsible for lost or stolen packages once they are marked as delivered. If this occurs, please contact the shipping carrier directly.

Contact

For any questions regarding your order, please contact us at:

VITALITYDEPTUSA@GMAIL.COM